VIP Club Cancellation Policy

Last updated: June 1, 2026

Quick Summary

  • GODEWY offers an optional VIP Club membership you can join at checkout.
  • Once you join, your payment method is charged automatically on the recurring interval and at the price shown at checkout (for example, every 30 days), until you cancel.
  • We send a reminder email before each renewal.
  • You can cancel any time — for any reason, with no cancellation fee — through your account, by email, or through the contact form on our website.
  • The specific benefits available to VIP Club members are disclosed at checkout and may change from time to time.

By joining the GODEWY VIP Club, you agree to the terms below in addition to our Terms of Service and Refund & Returns Policy.

1. How Your VIP Club Membership Works

When you join the VIP Club, you authorize GODEWY to charge your payment method on a recurring basis at the interval and price shown at checkout, until you cancel. Your first VIP Club order is charged at the time of purchase, and each renewal is charged automatically on the scheduled renewal date.

The specific benefits available to VIP Club members — such as discounts, free shipping on eligible orders, and access to member-only offers — are disclosed at checkout. Benefits are available only while your membership is active, and specific offers, eligibility, and product exclusions may change at our sole discretion.

2. Renewal Reminders

We send a reminder email before each renewal so you always know when a charge is coming. This reminder is a courtesy — the material terms of your membership (price, frequency, and first-charge date) are disclosed at checkout and in this policy, and your responsibility to cancel before an unwanted renewal is not conditioned on receiving the reminder.

3. Recurring Billing and Payment Authorization

By joining the VIP Club, you authorize GODEWY and its payment processor to:

  • Charge the payment method you provided at checkout (or any other payment method you have on file) for the recurring membership fees described above.
  • Continue to charge that payment method automatically at the recurring interval until you cancel your membership in accordance with Section 5.
  • Use updated card information submitted by your card issuer or payment-method provider directly to GODEWY, including pursuant to Visa Account Updater, Mastercard Automatic Billing Updater, or similar services, in order to keep your membership active across card replacements or expirations.
  • Use any alternative payment method you have on file as a default if your primary payment method is declined or becomes invalid.

If a renewal charge is declined or fails, we may attempt to re-bill the same or another payment method on file for up to 30 days. If we are unable to successfully bill your payment method within that period, your membership and member benefits may be suspended or terminated.

4. How Charges Appear

VIP Club charges show up on your bank or card statement as "GODEWY". If you ever see a charge you don't recognize, please contact us at support@godewy.co or through the contact form on our website before disputing it with your bank — we can usually identify and resolve it the same day.

5. How to Cancel

You may cancel your VIP Club membership at any time, for any reason, with no cancellation fee, through any of the following methods:

  • From your customer account on our website.
  • By email at support@godewy.co.
  • Through the contact form on our website.

Cancellation requests must be received at least 48 hours before your next billing date to apply to that upcoming renewal. Cancellation takes effect on submission and prevents future renewal charges.

You do not need to provide a reason for cancellation. We will not require you to speak with a retention agent, log in, create an account, or take any additional steps beyond submitting your cancellation through one of the channels above.

6. When You Cancel

If your cancellation is received before a renewal is processed, no further charges will be made and your VIP Club membership ends after your most recently fulfilled order.

If a renewal has already been billed, processed, or shipped before your cancellation reaches us, that order will be fulfilled as scheduled and is subject to our standard Refund & Returns Policy. Any approved cancellation will then apply to future orders only.

7. Failed Cancellation Claims

If a renewal is charged without a prior cancellation request having been received from you, that charge is considered valid and authorized under these VIP Club membership terms. If you ever have a concern about a renewal, please contact us first — we resolve nearly every issue quickly, including a full refund or replacement where appropriate.

8. Refunds for Membership Charges

If you believe you were charged in error, did not intend to enroll in the VIP Club, or experienced an issue you believe entitles you to a refund, please contact us promptly at support@godewy.co or through the contact form on our website. We review all requests individually and may provide refunds where warranted by the circumstances or required by applicable law.

You also retain any rights you may have under applicable consumer-protection law, including your right to dispute a charge with your card issuer or financial institution.

9. Price and Term Changes

We reserve the right to change the recurring membership price, billing interval, or other material membership terms in the future. If we do so:

  • We will provide you advance notice by email at least 30 days before the change takes effect for active members.
  • The notice will clearly describe the change and the date it will take effect.
  • You may cancel your membership before the change takes effect to avoid the new terms.
  • Your continued membership after the effective date of any change constitutes acceptance of the updated terms.

10. Suspension or Termination of Membership

We may suspend or terminate your VIP Club membership at any time, with or without notice, if:

  • Your payment method is declined and we are unable to successfully re-bill within 30 days.
  • You violate our Terms of Service or these VIP Club membership terms.
  • We suspect fraud, abuse, or unauthorized account activity.
  • We discontinue the VIP Club program in whole or in part.

If we terminate your membership without cause (for example, because we discontinue the VIP Club program), we will provide reasonable advance notice and may, in our discretion, refund any prepaid amounts on a pro-rata basis.

11. Electronic Communications

By joining the VIP Club, you consent to receive transactional communications from us electronically, including order confirmations, shipping notifications, billing receipts, renewal reminders, cancellation confirmations, and notices of changes to these VIP Club membership terms. You agree that all such electronic communications satisfy any legal requirement that such communications be in writing.

12. Changes to This Policy

We may update this VIP Club Cancellation Policy from time to time. Material changes affecting active members will be communicated by email at least 30 days before they take effect. The "Last updated" date at the top of this page reflects the most recent revision.

Your continued membership after the effective date of any change constitutes acceptance of the updated terms. If you do not agree to the updated terms, you may cancel your membership before the change takes effect using any of the cancellation methods described in Section 5.

13. Contact

For any questions about your VIP Club membership, or to cancel, please reach us at support@godewy.co or through the contact form on our website.